Promoted articles
- Where is my order?
- How long does shipping take?
- Why haven't I received my confirmation email?
- Will I be charged custom duty or import tax?
- How much does shipping cost?
- Do you ship to work addresses?
- What if I'm not home to sign for my order when it arrives?
- Do you ship to P.O boxes, military addresses or parcel lockers?
- What if my order is returned to sender?
- What is Parcelpoint (and how does it work)?
- What's Your Returns Process?
- How do I return an item?
- Can I get a refund?
- I've received a faulty or wrong item, what should I do?
- Can I exchange an item?
- Why can't I book a return?
- I have accidentally sent a non-Showpo item in a return, what do I do?
- I haven't received my return confirmation email?
- Can I return more than one order in the same parcel?
- How can I track my return?
- How do I package my return?
- Can I return items paid for with a gift voucher?
- How does your Parcel Point drop-off return service work?
- How do I use my store credit?
- What payment types do you accept?
- How does Afterpay work?
- Paypal - Can I use it, and how does it work?
- Can I pay with Klarna?
- Do your prices include tax?
- What currency are your prices in?
- Is your site secure?
- How do I know what size to purchase?
- How do I know if you're getting an item back in stock?
- Do you hold items and place products on back order?
- How can I find a specific product or brand?
- Is the size guide on the app?
- Does Showpo have any physical stores?
- How do I change my order?
- How can I cancel my order?
- I put in the wrong address, how do I change it?
- I'm missing an item. What should I do?
- How can I check my order history?
- How do I reset my password?
- Why can't I sign into my account?
- How can I change details on my account?
- How do I close/ delete my account?
- I'm having trouble with your app. What should I do?
- What are cookies, should I enable them?
- I want to speak to the careers / HR team
- I want to speak to the marketing/ social team
- I want to speak to the product / buying team
- Another issue
- How do I book a return?
- How can I track my order?